Oracle expertise, built by Oracle product leaders

Innovacx is an Oracle partner and consultancy, established in 2014. We bring Oracle product and technology expertise together with deep domain knowledge across back office, middle office and front office solutions.

We are a trusted advisor and technology partner to several leading global brands, delivering IT services and solutions and driving customer success.

Leadership

Murali Subramanian

Murali Subramanian

CEO and Co-Founder

Co-founded Innovacx in 2014 after 24 years in Oracle Product Development, including General Manager of Oracle E-Business Suite and the CRM On Demand product line. Set up Oracle's Applications Development Centres in India and Shenzhen. Also manages Delivery at Innovacx, speaks at Oracle Customer Advisory Boards and tech conferences, and is a co-founder of Loyalty Juggernaut Inc.

Business Development and Customer Success

Chetan Jain

Chetan Jain

General Manager, Business Development and Strategy

Leads business development and strategy. Works with the Oracle sales team to align Oracle solutions with customers' business priorities and guides customers through digital transformation. Previously on the Oracle Product Development team and in key roles at leading multinationals.

Chetan Jain

Chetan Jain

General Manager, Business Development and Strategy

Leads business development and strategy. Works with the Oracle sales team to align Oracle solutions with customers' business priorities and guides customers through digital transformation. Previously on the Oracle Product Development team and in key roles at leading multinationals.

Anand Mohan

Anand Mohan

Vice President, Customer Success and Partner Relations

Responsible for customer success and partner relations, with deep experience of the Oracle ecosystem across sectors and a focus on every customer reaching their intended ROI. Previously at Novell, Oracle and SP Software.

Anand Mohan

Anand Mohan

Vice President, Customer Success and Partner Relations

Responsible for customer success and partner relations, with deep experience of the Oracle ecosystem across sectors and a focus on every customer reaching their intended ROI. Previously at Novell, Oracle and SP Software.

Saurabh Galgali

Saurabh Galgali

Vice President, Sales and Business Development

Saurabh Galgali leads Sales and Business Development at Innovacx, driving Oracle Cloud CX and ERP digital transformation initiatives across the Middle East. With over 20 years of IT industry experience, including 12 years in Oracle Fusion applications, he works closely with Oracle teams helping enterprises accelerate cloud adoption, transform customer experiences, and unlock business value through AI and Agentic AI solutions.

Saurabh Galgali

Saurabh Galgali

Vice President, Sales and Business Development

Saurabh Galgali leads Sales and Business Development at Innovacx, driving Oracle Cloud CX and ERP digital transformation initiatives across the Middle East. With over 20 years of IT industry experience, including 12 years in Oracle Fusion applications, he works closely with Oracle teams helping enterprises accelerate cloud adoption, transform customer experiences, and unlock business value through AI and Agentic AI solutions.

Amit Dixit

Amit Dixit

Director, Business Development, North Americas (NAS)

Leads business development for North Americas and Europe. Works with the Oracle sales team to align Oracle CX solutions with customers’ business priorities and guides them through RightNow optimisation and Fusion Service adoption. Previously led Oracle’s Service Center of Excellence in India and held key roles at leading global technology companies.

Amit Dixit

Amit Dixit

Director, Business Development, North Americas (NAS)

Leads business development for North Americas and Europe. Works with the Oracle sales team to align Oracle CX solutions with customers’ business priorities and guides them through RightNow optimisation and Fusion Service adoption. Previously led Oracle’s Service Center of Excellence in India and held key roles at leading global technology companies.

Delivery Executives

Raj Srinivasan

Raj Srinivasan

Senior Vice President, Enterprise Innovations

Spent years designing and developing enterprise applications at Oracle, working with enterprise clients worldwide. A trusted advisor in the solutioning phase for his attention to detail.

Raj Srinivasan

Raj Srinivasan

Senior Vice President, Enterprise Innovations

Spent years designing and developing enterprise applications at Oracle, working with enterprise clients worldwide. A trusted advisor in the solutioning phase for his attention to detail.

Naveen Marujolla

Naveen Marujolla

Director, Enterprise Innovations

Director for Enterprise Innovations, overseeing ERP solutions. Has led CX and ERP implementations for global enterprises in professional services, manufacturing, hospitality and education services, and designed utilities and solutions in CX and ERP.

Naveen Marujolla

Naveen Marujolla

Director, Enterprise Innovations

Director for Enterprise Innovations, overseeing ERP solutions. Has led CX and ERP implementations for global enterprises in professional services, manufacturing, hospitality and education services, and designed utilities and solutions in CX and ERP.

Jaisheel Reddy T

Jaisheel Reddy T

Director, Enterprise Innovations

Jaisheel serves as Director – Enterprise Innovations, leading the delivery of Oracle CX, CPQ, and SCM applications. He brings expertise in Oracle CX, Subscription Management, and Warehouse Management, and is an AI enabler, driving enterprise innovation through Oracle AI capabilities, intelligent agents, and automation.

Jaisheel Reddy T

Jaisheel Reddy T

Director, Enterprise Innovations

Jaisheel serves as Director – Enterprise Innovations, leading the delivery of Oracle CX, CPQ, and SCM applications. He brings expertise in Oracle CX, Subscription Management, and Warehouse Management, and is an AI enabler, driving enterprise innovation through Oracle AI capabilities, intelligent agents, and automation.

Sandeep Myana

Sandeep Myana

Director, Enterprise Innovations

Leads delivery in Commerce, PaaS, Oracle Content Management and integration solutions. Over 13 years across e-commerce, hospitality, pharmacy, telecommunications, industrial services and manufacturing, including content management, payment, shipping and fulfilment.

Sandeep Myana

Sandeep Myana

Director, Enterprise Innovations

Leads delivery in Commerce, PaaS, Oracle Content Management and integration solutions. Over 13 years across e-commerce, hospitality, pharmacy, telecommunications, industrial services and manufacturing, including content management, payment, shipping and fulfilment.

Ramesh Reddy K

Ramesh Reddy K

Delivery Head

Heads the Business Intelligence and Siebel Practice. Expertise in Siebel EIM, MDM and data migration, data models and architectures, ETL design, and end-to-end BI project management.

Ramesh Reddy K

Ramesh Reddy K

Delivery Head

Heads the Business Intelligence and Siebel Practice. Expertise in Siebel EIM, MDM and data migration, data models and architectures, ETL design, and end-to-end BI project management.

Delivery Leads

Pradeep Goud

Pradeep Goud

Senior Lead Specialist, Enterprise Innovations

Responsible for driving the delivery and evolution of enterprise customer experience solutions. Specialising in Oracle Fusion Service Cloud, he oversees Oracle RightNow and Oracle Field Service engagements, with additional expertise across Oracle Sales Cloud. He brings a strong focus on strategic delivery, solution architecture, implementation excellence, and innovation, enabling enterprises to modernise customer service operations and deliver scalable, business-driven Oracle CX solutions.

Pradeep Goud

Pradeep Goud

Senior Lead Specialist, Enterprise Innovations

Responsible for driving the delivery and evolution of enterprise customer experience solutions. Specialising in Oracle Fusion Service Cloud, he oversees Oracle RightNow and Oracle Field Service engagements, with additional expertise across Oracle Sales Cloud. He brings a strong focus on strategic delivery, solution architecture, implementation excellence, and innovation, enabling enterprises to modernise customer service operations and deliver scalable, business-driven Oracle CX solutions.

Sudheer Kumar Akula

Sudheer Kumar Akula

Enterprise Solution Lead

Leads the delivery of Oracle CX solutions for enterprises across diverse industries. With over a decade of experience in marketing automation and customer engagement, he oversees APAC engagements spanning implementation, integration and managed support. He focuses on delivery excellence, solution architecture and innovation, helping enterprises orchestrate customer journeys, leverage AI-enabled engagement and deliver scalable, business-driven outcomes.

Sudheer Kumar Akula

Sudheer Kumar Akula

Enterprise Solution Lead

Leads the delivery of Oracle CX solutions for enterprises across diverse industries. With over a decade of experience in marketing automation and customer engagement, he oversees APAC engagements spanning implementation, integration and managed support. He focuses on delivery excellence, solution architecture and innovation, helping enterprises orchestrate customer journeys, leverage AI-enabled engagement and deliver scalable, business-driven outcomes.

Satish Appari

Satish Appari

Senior Lead Specialist, Enterprise Innovations

Satish Appari is a technology and delivery leader at Innovacx with over 15 years of experience in enterprise applications, Oracle CX, and project management. He specialises in Oracle CX, Service Cloud, CRM transformation, system integration, and quality engineering. He brings expertise in end-to-end project delivery, stakeholder management, and cross-functional team leadership.

Satish Appari

Satish Appari

Senior Lead Specialist, Enterprise Innovations

Satish Appari is a technology and delivery leader at Innovacx with over 15 years of experience in enterprise applications, Oracle CX, and project management. He specialises in Oracle CX, Service Cloud, CRM transformation, system integration, and quality engineering. He brings expertise in end-to-end project delivery, stakeholder management, and cross-functional team leadership.

Abhik Kumar Das

Abhik Kumar Das

Principal Specialist, Enterprise Innovations

Specialising in Oracle CX, cloud and on-premises integration, and Siebel EAI, with a track record of leading teams to design and deliver solutions across multiple domains. Oracle-certified integration specialist skilled in Oracle Integration Cloud, SOA Suite (BPEL, Mediator, OSB), Oracle Sales/Engagement Cloud, Content Management, Visual Builder, Process Cloud, and Identity Cloud, with a strong grasp of Sales and CRM processes.

Abhik Kumar Das

Abhik Kumar Das

Principal Specialist, Enterprise Innovations

Specialising in Oracle CX, cloud and on-premises integration, and Siebel EAI, with a track record of leading teams to design and deliver solutions across multiple domains. Oracle-certified integration specialist skilled in Oracle Integration Cloud, SOA Suite (BPEL, Mediator, OSB), Oracle Sales/Engagement Cloud, Content Management, Visual Builder, Process Cloud, and Identity Cloud, with a strong grasp of Sales and CRM processes.

Rohan Kumar Badani

Rohan Kumar Badani

Lead Specialist, Enterprise Innovations

Rohan currently holds the role of Lead – Enterprise Innovations at Innovacx, bringing over 9 years of experience in enterprise technology, CRM transformation, and customer experience solutions across industries including gaming, HR technology, manufacturing, logistics, hospitality, and media. He excels at translating complex business requirements into scalable, customer-centric solutions that drive business value.

Rohan Kumar Badani

Rohan Kumar Badani

Lead Specialist, Enterprise Innovations

Rohan currently holds the role of Lead – Enterprise Innovations at Innovacx, bringing over 9 years of experience in enterprise technology, CRM transformation, and customer experience solutions across industries including gaming, HR technology, manufacturing, logistics, hospitality, and media. He excels at translating complex business requirements into scalable, customer-centric solutions that drive business value.

Soumya Priya Kakarla

Soumya Priya Kakarla

Lead Specialist, Enterprise Innovations

Leads the design and delivery of Oracle CX solutions, driving CRM transformation initiatives for global enterprises across hospitality and education. Specialises in Oracle Fusion Sales Cloud, Digital Sales, and Redwood, with expertise in solution design, process automation, and enterprise integrations, translating business requirements into scalable solutions aligned with business objectives.

Soumya Priya Kakarla

Soumya Priya Kakarla

Lead Specialist, Enterprise Innovations

Leads the design and delivery of Oracle CX solutions, driving CRM transformation initiatives for global enterprises across hospitality and education. Specialises in Oracle Fusion Sales Cloud, Digital Sales, and Redwood, with expertise in solution design, process automation, and enterprise integrations, translating business requirements into scalable solutions aligned with business objectives.

Finance & HR

Abhishek Jain

Abhishek Jain

Director, Business Development and Finance

Oversees finance for Innovacx Group: planning, reporting and compliance, tax, treasury, vendor management and risk. Over two decades in banking and financial services, retail and fintech in India and Canada.

Abhishek Jain

Abhishek Jain

Director, Business Development and Finance

Oversees finance for Innovacx Group: planning, reporting and compliance, tax, treasury, vendor management and risk. Over two decades in banking and financial services, retail and fintech in India and Canada.

Shraddha Dhavle

Shraddha Dhavle

HR Manager

18 years in HR practice and consulting. Leads HR strategy, policy and processes, talent acquisition and talent management, and champions the employee lifecycle and experience.

Shraddha Dhavle

Shraddha Dhavle

HR Manager

18 years in HR practice and consulting. Leads HR strategy, policy and processes, talent acquisition and talent management, and champions the employee lifecycle and experience.

Offices

India: Hyderabad (headquarters)

Innovacx Tech Labs Private Limited
One West Building, 22nd Floor
Nanakramguda Financial District
Hyderabad 500008, Telangana

India: Hyderabad (The District)

Innovacx Tech Labs Private Limited
8th Floor, The District, Myscape Road
Financial District, Nanakramguda
Hyderabad 500032, Telangana

Middle East: Dubai

Innovacx Tech Labs DMCC
Unit AG-PF-220, AG Tower
Plot JLT-PH1-I1A, Jumeirah Lakes Towers
Dubai, United Arab Emirates

Middle East: Saudi Arabia

Innovacx Technologies Arabia Company
Building 9357, Al Farzdaq Street, Al Malaz
Riyadh 12642 (additional no. 3198)
Kingdom of Saudi Arabia
National Address: REMA 9357

APAC: Singapore

Innovacx Tech Labs PTE Limited
167 Jalan Bukit Merah #05-12
Connection One
Singapore 150167

North America: USA

Innovacx Solutions Inc.
5216 Ashley Way
San Jose, California 95135
United States of America