Communications
Players in the communication industry want to get closer to their consumers and deploy digital solutions that enable omni-channel customer engagement. They want to converge disparate systems to better engage and empower their consumers as well as employees to help sell smarter and monetize their platform services. These companies are investing in enterprise transformation to benefit from the digital revolution. Success depends on implementing customer centric business processes, adopting a mindset open to innovation, and promoting a culture of openness and efficiency - as fundamentals for all its endeavors.
Innovacx help and provide services to customers in the communication industry, who want to get closer to their consumers and deploy digital solutions that enable Omni-Channel customer engagement.
Customer Highlights:
Able to target the prospects with more personalized experience. Provided easy and seamless email campaign management with easy drag and drop functionality. Detailed analytics for leadership to view campaign performance and help them to take informed decisions. Seamless data flow between Eloqua and SFDC. Increased customer engagement and able to cross-sell and up-sell new products for existing customers. Improved quality of leads with scoring and integrate qualified leads to the CRM. Reduced Manual operational work to the Marketing team by automating the Lead creation, Lead assignment.
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