Manufacturing companies become market leaders by beating their competition to market with the latest technological innovations. However, todays accelerated pace of change is making this ever more challenging in the digital age. Disruptive cloud technologies like Social Media, Mobility, IOT, Big Data and B2B engagement and collaboration tools are innovating new business models that will drive improved market feedback, product innovations, accelerated innovation launch models, and forging new relationships with channel partners and end consumer.
Redefined customer experience with integrated suite of applications. Helped customers to drive new and creative ways to engage with their customers earlier in the sales cycle while ensuring the order orchestration and execution is a seamless process across business systems. Actively engaged with our customers for exploring and delivering Next Gen Sales User experience.
Engaged Innovacx to streamline and design a modern cloud based CRM for customer engagement and to mange the Lead to Order Business process. Integrated Sales Cloud with Configure, Price and Quote solutions and with Oracle ERP platform provide a front and back office customer 360 view and helped management in tracking sales and service performance of its workforce. Leveraging this complete solution Customer Complaint Management and Resolution processes have been streamlined.